Cisco Merchandise Store

1.   To what extent do you agree or disagree with the following statements:
Strongly Disagree Disagree Neutral Agree Strongly Agree
Satisfied with performance and functionality of site (i.e. search engine, ease of shopping, etc.)
Timely tracking information and shipping of products.
Quality customer service and/or online assistance(timeliness, resolution/satisfaction, etc.)
Satisfied with previous purchases.

Additional Questions:
2. Were you able to find the merchandise you were looking for?



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