Technical Support Mobile App User Testing

Help us improve our mobile app experience and earn $100 at Amazon.com!  

We are looking for people local to the San Jose, California area to participate in a one hour usability evaluation at the Cisco San Jose campus in early April.  Just answer a few short questions if you’re interested.  If you are selected and participate in the on-site testing, you'll earn a $100.00 Amazon gift card for your time.


Please provide the following information:
Name
Phone
Email
Company

Are you located in the San Jose, California (Silicon Valley) area?
Yes
No

If you are local to the San Jose area, would you be willing to participate in a 1 hour in-person study in San Jose, California?
Yes
No
No- I am not local to the area

Please select which date(s) would work for you (check all that apply)
April 11, 2012
April 12, 2012

Have you participated in any type of research study within the past 6 months?
Yes
No

Have you visited or participated in the Cisco Support Community website (https://supportforums.cisco.com/index.jspa) in the past 6 months?
Yes
No

How do you use the Cisco Support Community? (check all that apply)
I search/browse for answers to my technical problems
I have posted questions within the community
I have answered other users’ questions within the community
I don't use the Support Community
Other 

What kind of mobile device do you primarily use?
Android
Blackberry
iPhone
Other 

Have you ever used the Cisco Technical Support (Cisco Support Community) iPhone app?
Yes
No


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