Technical Support Mobile App User Testing
Help us improve our mobile app experience and earn $100 at Amazon.com!
We are looking for people local to the San Jose, California area to participate in a one hour usability evaluation at the Cisco San Jose campus in early April. Just answer a few short questions if you’re interested. If you are selected and participate in the on-site testing, you'll earn a
$100.00 Amazon gift card
for your time.
Please answer question Name before continuing.
Please answer question Phone before continuing.
Please answer question Email before continuing.
Please answer question Company before continuing.
Please provide the following information:
Please answer question 2 before continuing.
Are you located in the San Jose, California (Silicon Valley) area?
If you are local to the San Jose area, would you be willing to participate in a 1 hour in-person study in San Jose, California?
No- I am not local to the area
Please select which date(s) would work for you (check all that apply)
April 11, 2012
April 12, 2012
Please answer question 5 before continuing.
Have you participated in any type of research study within the past 6 months?
Please answer question 6 before continuing.
Have you visited or participated in the Cisco Support Community website (
) in the past 6 months?
How do you use the Cisco Support Community? (check all that apply)
I search/browse for answers to my technical problems
I have posted questions within the community
I have answered other users’ questions within the community
I don't use the Support Community
Please answer question 8 before continuing.
Please fill in the text box next to the selected choice in question 8.
What kind of mobile device do you primarily use?
Please answer question 9 before continuing.
Have you ever used the Cisco Technical Support (Cisco Support Community) iPhone app?
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