Cisco Network Assistant (CNA)

Please provide the following information. All information will be held confidentially and will be used to improve Cisco Network Assistant and other Cisco products.    
Name
Email address
Title
Company
How many devices do you manage with Cisco Network Assistant CNA?

How important was a free network management application in your decision to buy Cisco equipment?
1) Very unimportant 2) Unimportant 3) Neutral 4) Important 5) Very important
Use slider at right

Please rate your satisfaction with the following areas of CNA.
1) Very unsatisfied 2) Unsatisfied 3) Neutral 4) Satisfied 5) Very Satisfied
Ease of use
Cisco device support
Timeliness of cisco device support
Availability of information on cisco.com
Availability of support
CNA overall

On a monthly basis, how frequently do you use these areas of CNA?
Rarely or never 1-2 times per month 3-5 times per month 6-10 times per month >10 times per month
Setup (wizards, etc.)
Configuration (ports, security, QoS, switch/route, etc.)
Monitoring (health, reports, front panel, etc.) 
Troubleshooting (ping & trace, etc.)
Maintenance (file mgmt., sw upgrade, config. archive, etc.)

In an average month, how much time does CNA save you in these areas compared to your next best option (CLI, Solarwinds, LMS etc.)?
None/slower 1-5 hours/month 6-10 hours/month 11-15 hours/month >15 hours/month
Setup (wizards, etc.)
Configuration (ports, security, QoS, switch/route, etc.)
Monitoring (heath, reports, front panel, etc.)
Troubleshooting (ping & trace, etc.)
Maintenance (file mgmt., sw upgrade, config. archive, etc.)

Cloud Connect. Approximately what percentage of your switches can access the internet via HTTP or a proxy? The appropriate context is consideration of a cloud connected management application.
0% 25% 50% 75% 100%
Percentage

What is the one Cisco Network Assistant improvement you'd most like to see? Your responses will be sent directly to the product management team.

What is the single most painful part of working with Cisco? Your responses will be sent directly to the product management team.



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